Welcome to Lab Peptides!

About Us

"Making research accessible, understandable, and affordable. Developing products to improve quality of life."

Environmental Commitment

Our daily activities (whether as individuals or as businesses) have an environmental impact. That's inevitable. But it is important that we do what we can to minimise this impact. Here's a few small things that we do to help:

  • Our delivery partner has the "lowest UK carbon emissions per parcel".
  • Our packaging is designed for recycling, and is made with minimum 60% recycled content.
  • We use paper from FSC responsible sources.
  • Our office waste is recycled where possible.
  • Where we are required to meet partners/suppliers, travel is by train where possible.

Returns/Refunds

Products sold by Lab Peptides are perishable and are therefore exempt from the Consumer Protection Distance Selling Regulations. Once an order has been processed, it is not possible to cancel or refund your order. If delivery of your parcel is deliberately not accepted, it is deemed forfeited.

If in the unlikely event you are dissatisfied with our products, please do let us know as we appreciate all customer feedback, but no refund will be given on that basis.

Any chargebacks will be challenged by us and in most cases we are successful with these. Any additional costs incurred by us during this process will be recouperated via the small claims track.

Labelling

All of our products (200+) are sent unlabelled. This is for a number of reasons, including a) customer preference (many of our customers use our products under their own branding, which is a common process referred to as white labelling), and b) for customs purposes (where our products are sent to many international countries and each of them has their own import laws and regulations it would be impossible to satisfy all of them with a single label).

If your order contains multiple products, a separate notification will be sent to you advising of the colour coding.

Storage

Products are stored within laboratory freezers, within cryogenic propylene storage boxes containing an acetate grid matrices for safely storing (up to 49) different products. Each position is labelled and corresponds to our stock inventory. Further to this, different products are colour-coded by caps.

Production

All products are manufactured in a GMP certified facility. Further details can be found here: https://www.ema.europa.eu/en/human-regulatory/research-development/compliance/good-manufacturing-practice

Some of our customers do complete independent testing of our products, as required by their own processes, and this is welcomed.

Use

Remember that as clearly stated on the main page of our website, all products are sold strictly for laboratory research purposes only and are not for human use. They are not medicinal products. Any other use is at your risk.

Customs Declarations

Where required, we will complete customs declarations on your behalf, stating that the products are not subject to any import or export prohibitions and restrictions. It is your responsibility to ensure that this is true.