Welcome to Lab Peptides!

Customer Service

Shipping & Delivery
There is NO minimum order.
All UK orders will be delivered for FREE.
UK orders can upgrade to priority shipping for £9.49.
International shipping is £9.99.
Privacy & Security
Our service is 100% discreet.
All personal details are encrypted.
Payment information is not stored.
Returns & Replacements
Peptide products are "perishable goods" and as such are exempt from the cancellation and refund rights that apply to most online orders (as per the UK Consumer Contracts Regulations and Consumer Rights Act). There are no refunds nor cancellations for these products.
These products can not (and would not) be resold by us once assigned to you.
Accessories can be returned if they remain in their sealed packaging. Returns of accessories are subject to a handling fee of £10.00 (to cover the costs of our forwarding agent), plus a re-stocking fee of 25%. Return fees are to be paid in advance before the return can be approved. Items shall then be sent at your cost to our return address (we recommend that a tracked/insured delivery service is used).
Replacements will be sent in the event of non-delivery.
Replacements will be sent in the event of breakage during delivery.
If delivery is attempted but ultimately fails and is returned to us (e.g. because it is not collected in time), we reserve the right to charge for redelivery (although, as a gesture of good will, we generally do not charge). If you do not co-operate with redelivery (e.g. confirming your address is correct, paying any charges), you forfeit your order.
Subscriptions can be cancelled at any time.
Ordering
Easy; Choose what you want. Pay for it. Receive it.
Payment, Pricing & Promotions
From time to time there may be special offers, but our prices are already impressive enough, so it doesn't happen often.
All credit and debit cards are accepted.
PayPal is available for regular customers only.
Viewing Orders
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Updating Account Information
Log into your account to update your information.